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ThailandCustomer loyalty
Customer loyalty systems: Programmes for long-term customer loyalty
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The simplest and most effective customer loyalty tool is a warranty. CarGarantie helps you to seize this opportunity with its efficient customer relationship programmes - for the extended new car warranty, the used car warranty and the warranty extensions.
Customer contact programme
- Extensive mailshot programme
- Personal customer card
- Dealer-specific design
- Regular customer letters on behalf of the car dealership
- Monthly report on customers contacted
Extension programme
- Customer letter concerning warranty extension
- Offer of warranty extension to customers
- Data check in advance to identify whether possibility of warranty extension exists
- Dealer-specific or generic CG letter can be selected
The benefits for you:
- Greater customer loyalty
- Greater customer identification with your dealership
- Boost for service image
- Follow-up business in the workshop and accessories area
- Differentiation from the competition and private market
- Complete handling by CarGarantie: design, creation, production and monthly distribution
- No extra effort: time saved to focus on your own core business
- Provided monthly report makes telephone follow-up support easy